taya02 complies fully with the Philippine Data Privacy Act of 2012 (Republic Act 10173). Your personal data is processed lawfully, fairly, and transparently in accordance with the National Privacy Commission's implementing rules.
As a Filipino data subject, you have the right to be informed, the right to access, the right to object, the right to erasure, the right to rectify inaccurate data, and the right to data portability — all enshrined under RA 10173.
All data transmitted between your device and taya02 is protected by SSL/TLS encryption. Personal data is stored on secured servers with access controls, audit logging, and encryption at rest to prevent unauthorised access.
taya02 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data sharing with third parties is limited to operational necessity, legal compliance, and PAGCOR regulatory reporting obligations.
As a PAGCOR-licensed operator, taya02 is legally required to share certain player data with PAGCOR for regulatory oversight, anti-money laundering compliance, and responsible gaming monitoring under applicable Philippine gaming law.
You may request deletion of your personal data subject to taya02's legal retention obligations. taya02 retains certain records for the minimum periods required by PAGCOR licensing conditions and Philippine financial regulations.
This Privacy Policy ("Policy") explains how taya02 ("taya02," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information you provide when you access and use the taya02 online gaming platform at taya02.one, including all games, services, promotions, and features accessible therein.
taya02 is a PAGCOR-licensed online casino and sports betting platform operated for Filipino players. We understand that the players who trust taya02 — from Metro Manila to Cebu City, Davao, and beyond — deserve to know exactly what happens to their personal information. This Policy is written in plain, direct language precisely because we think privacy matters and our players should understand it clearly.
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC").
By registering an account on taya02 or continuing to use the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the taya02 Platform.
Effective Date: This Privacy Policy is effective as of 1 January 2026. The most current version of this Policy is always available on this page at taya02.one/privacy-policy. We recommend reviewing it periodically.
For the purposes of the Data Privacy Act of 2012 and this Policy, taya02 is the Personal Information Controller ("PIC") responsible for the personal data you provide through the taya02 Platform. As PIC, taya02 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.
taya02 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). Our PAGCOR licensing conditions require us to maintain specific data collection, retention, and reporting practices — some of which are legal obligations that exist independently of your consent. Where processing is required by law or PAGCOR regulation, we will identify this clearly in this Policy.
Data Protection Contact: For privacy-related enquiries, requests to exercise your data subject rights, or to contact taya02's Data Protection Officer, please reach our support team via live chat on the Platform or at the email address provided in Section 15 of this Policy.
taya02 collects personal data across several categories depending on the nature of your interaction with the Platform. The categories of personal data we may collect include:
taya02 collects personal data through the following primary channels:
taya02 uses the personal data we collect for the following purposes:
To create, maintain, and manage your taya02 Account, authenticate your identity at login, process deposits and withdrawals, deliver game services, apply bonuses, and provide all features of the taya02 Platform.
To verify that you are at least 21 years of age as required by PAGCOR, and to confirm your identity through KYC processes in compliance with PAGCOR licensing conditions and Philippine anti-money laundering law (AMLA, Republic Act 9160 as amended).
To fulfil taya02's legal and regulatory obligations under PAGCOR licensing, including filing required reports, responding to regulatory enquiries, cooperating with law enforcement investigations, and complying with court orders and legal process issued by Philippine authorities.
To detect, prevent, and investigate fraudulent activity, bonus abuse, multiple account creation, money laundering, and other prohibited conduct on the taya02 Platform. Technical and behavioural data is used to identify anomalous account activity and protect the integrity of the Platform for all players.
To monitor gaming activity patterns and identify players who may be exhibiting signs of problem gambling. This includes automated monitoring of deposit frequency, session duration, and wager patterns, enabling taya02 to issue responsible gaming alerts and apply account restrictions where appropriate under PAGCOR's responsible gaming framework.
To investigate and resolve your support requests, process complaints, manage account disputes, and communicate the outcomes of enquiries. Support communications are retained for quality assurance and regulatory compliance purposes.
To send you promotional offers, bonus notifications, new game announcements, and other marketing communications via SMS, email, or in-platform notifications — but only where you have provided explicit consent to receive such communications. You may withdraw your marketing consent at any time by updating your communication preferences in Account Settings.
Under the Data Privacy Act of 2012, taya02 processes your personal data on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Account registration and Platform access | Performance of a contract to which you are a party |
| KYC identity and age verification | Legal obligation (PAGCOR licensing, RA 9160 AMLA) |
| Processing deposits and withdrawals | Performance of a contract; legal obligation |
| Regulatory reporting to PAGCOR | Legal obligation under PAGCOR licensing conditions |
| Fraud detection and prevention | Legitimate interests of taya02; legal obligation |
| Responsible gaming monitoring | Legal obligation (PAGCOR responsible gaming framework) |
| Customer support and dispute resolution | Performance of a contract; legitimate interests |
| Marketing communications | Your explicit consent (opt-in only) |
| Platform security and technical operations | Legitimate interests of taya02 |
taya02 does not sell your personal data to third parties. We share personal data only in the following limited circumstances and strictly for the purposes described:
taya02 is legally required to share player data with PAGCOR and, where applicable, other Philippine government authorities (including the Anti-Money Laundering Council, law enforcement agencies, and courts) as required by our licensing conditions, AMLA obligations, and applicable Philippine law. Such disclosures are mandatory and do not require your consent.
We share transaction data with GCash, Maya, BPI, BDO, Metrobank, and other payment processors solely to execute your deposit and withdrawal instructions. These providers process your data as Personal Information Processors under data processing agreements with taya02.
We engage third-party KYC service providers to assist with identity document verification and age confirmation. These providers receive only the minimum data necessary to perform verification services and are bound by confidentiality and data protection obligations.
Game providers (including JILI, PG Soft, Pragmatic Play, Ezugi, and others) may receive anonymised or pseudonymised game session data necessary to deliver their software services. These providers do not receive your identity documents or financial details.
taya02 may share personal data with legal advisers, auditors, accountants, or other professional advisers under confidentiality obligations where necessary to obtain professional services or in connection with legal proceedings.
No Unauthorised Third-Party Marketing: taya02 does not share your contact details (mobile number, email address) with third-party advertisers or affiliate marketers for the purpose of direct marketing. Your data is your own — we do not monetise it through data brokerage.
taya02 uses cookies and similar tracking technologies to operate the Platform effectively and improve your experience. Cookies are small data files placed on your device by your browser when you visit the taya02 website. The following types of cookies may be used:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the taya02 Platform. taya02 does not use third-party advertising cookies or behavioural tracking cookies for external ad targeting.
taya02 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:
While taya02 takes significant steps to protect your data, no system is entirely immune to security risks. You are responsible for maintaining the confidentiality of your account credentials and for reporting any suspected unauthorised access to your taya02 Account promptly via customer support.
taya02 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and PAGCOR licensing conditions. The following general retention principles apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
Under the Data Privacy Act of 2012, you — as a data subject — have the following rights with respect to your personal data held by taya02. You may exercise any of these rights by contacting taya02 customer support via live chat or the email address in Section 15:
| Right | What it Means | Conditions |
|---|---|---|
| Right to be Informed | Know what personal data taya02 collects and how it is processed | This Policy fulfils this right |
| Right to Access | Request a copy of the personal data taya02 holds about you | Identity verification required; response within 15 business days |
| Right to Rectification | Request correction of inaccurate or incomplete personal data | Supporting documentation may be required |
| Right to Erasure | Request deletion of your personal data where no longer necessary | Subject to legal retention obligations; PAGCOR-required data cannot be deleted before minimum retention periods expire |
| Right to Object | Object to processing based on legitimate interests, including direct marketing | Marketing opt-out takes immediate effect; other objections assessed on a case-by-case basis |
| Right to Data Portability | Receive your personal data in a structured, commonly used format | Available for data you provided directly; subject to feasibility |
| Right to Lodge a Complaint | File a complaint with the National Privacy Commission | Contact the NPC at privacy.gov.ph if you believe taya02 has violated your data privacy rights |
Response Timeframe: taya02 will acknowledge your data subject request within three (3) business days and aim to fulfil it within fifteen (15) business days. Complex requests may take up to thirty (30) days, in which case we will notify you of the extended timeline and reason.
The taya02 Platform is strictly not intended for persons under the age of 21. taya02 does not knowingly collect personal data from individuals under 21 years of age. As a PAGCOR-licensed operator, taya02 is legally required to enforce a minimum age of 21 for all real-money gaming activities.
All account registrations require mandatory KYC age verification before access to real-money play is granted. Where taya02 discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, return any applicable deposits, delete the personal data, and report the matter to PAGCOR as required by our licensing conditions.
If you are a parent or guardian and believe a person under 21 has registered an account on taya02, please contact our support team immediately so we can take appropriate action.
taya02 primarily processes personal data within the Republic of the Philippines. However, some of our third-party service providers — including game software providers and KYC verification services — may be located in other countries. Where personal data is transferred outside the Philippines, taya02 ensures that such transfers are subject to appropriate safeguards consistent with the Data Privacy Act of 2012 and the National Privacy Commission's guidelines on cross-border data flows.
These safeguards may include contractual data protection clauses, processor agreements requiring compliance with Philippine data protection standards, and assessments of the data protection framework applicable in the recipient country. taya02 will not transfer your personal data to a jurisdiction that does not provide adequate protection for personal data without implementing appropriate supplementary measures.
taya02 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes — those that significantly affect how we use your personal data or your rights — will be communicated to registered players via email or an in-platform notification at least fourteen (14) days before they take effect.
Non-material clarifications and formatting updates may be published without individual notice. The "Effective Date" at the top of this Policy indicates when the current version was last updated. Your continued use of the taya02 Platform after the effective date of any update constitutes acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how taya02 handles your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by taya02, please contact our Data Protection Officer or customer support team through the following channels:
Live Chat: Available 24 hours a day, 7 days a week via the taya02 Platform. For privacy-related matters, please indicate "Data Privacy Request" at the start of your message so it is routed to the appropriate team.
taya02 will endeavour to acknowledge all privacy-related written requests within three (3) business days. If you are not satisfied with taya02's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
National Privacy Commission: The NPC is the Philippine government body responsible for administering and implementing the Data Privacy Act of 2012. Complaints may be filed with the NPC at privacy.gov.ph. Filing with taya02 first is recommended to allow us the opportunity to resolve your concern before escalation.
Your Privacy is Protected · PAGCOR Licensed
taya02 is the Philippines' PAGCOR-licensed online casino — built for Filipino players who deserve a safe, fair, and transparent gaming environment. Your data is protected under RA 10173. Deposit from ₱100 via GCash, play 500+ games, and enjoy instant withdrawals.
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